Frequent Asked Questions Print Faqs
A : You can pay online by credit card , PAYPAL.
Or bank transfer .
You can also order by calling on 1300 887 836.
For more details for payment methods, please go to the following website:
A : No, do not email us as long as you have quoted your invoice number when EFT.
We check our account every day and dispatch the payment has been received.
A : Please call us or email us to advise the problem.
If it is within the warranty, we would arrange swap or refund.
A : We will dispatch the order on the day you put the order (MON-FRI, will be on Monday if you put an order on Sat/ Sun). We will send it by registered post or regular parcel post, which both have tracking number on them.
A : Yes, that is why we are able to post the same day of ordering.
A : The specific instruction will come with the product.
If there is no instruction, you can juct copy the coding from the old remote to the new one.
A : It can be answered within 24 hours from Mon to Fri.
A : A conversion kit includes a receiver and keyring remotes. All you need to do is to attach the receiver with your existing motor according to the instruction, and then the remotes will work straight away. Your old remotes will not be affected.
A : TRG107 is the one. http://mkey.com.au/remote,43,40.685_MHz,TRG107,TRG107
A : We have to know the brand or model number of the remote. For payment, we need credit card details.
A : Check the back of the motor to see if anything there?
A : Yes, call us for more details.
A : Typically, it is because the original one has been discontinued. In this case, a replacement, which works the same will be sent to you automatically.
A : You can find a replacement or attach a new receiver with your motor.
A : Turn off power first for 20 seconds, then push "program" button twice , after several seconds, all lights will flash on and off. When LED 1 comes on, push and hold "program" button down until the light starts to flash, the coding in LED1 is now wiped.
You may then (by pushing the program button once)cycle through each LED light and delete any of them required.
A : All B&D roller door motor can be reset by follow steps (suit for MPC1, MPC2, MPC3,CAD5 and CADR)
1.Disengaged the roller door from the motor by move handle or pull the cord down.
2.Lift roller curtain in half way opening by hand(ring local technician if the door lift up heavy by hand)
3.Press Limit button on the wall control box onece.
4.Manual fully close the door then press Limit button again.
5.Manual fully open the door then press Limit button again
6.Engage back the motor and have a go.
Note: if the roller door is in poor condition please contact with B&D local dealer to fix up. to find local guy link: http://www.bnd.com.au/dealer-locator-main/
A : TRG-107 "Magic Key" CAN replace most Tilt A Matic transmitters. You can get refund if it does not work. Please refer to our refund policy.
A : It has 8 dip switches inside.
A : A remote control is a device which can make an activation at distance by using the Electromagnetic waves. It is mainly composed by two units:
one remote, transmitter, portable, carried by the user in the car or hand.
one receiver, in fixed position, connected to the device to drive.
The transmitter sends a message by means a radio wave to the receiver. The information present in the message is composed by a security code ( user code) and an accomplishment command. The receiver, once detected the radio message, make a comparison between the received code and the memorised code and if the operation is successfull , activates the relay, carrying out the command.
Why buy from us ?
- money back guarantee
- easy program instruction
- free technical support
- all have in stock
- express process
- registered post
- 1 Year warranty
- Dispatch from Sydney
- Peace of Mind - Australia Owned & Run
- Aftermarket Expert - We deliver solutions
Account: North Shore Doors
BSB Number: 062 192
Account Number: 101 359 03
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Fri - 7 Mar 2014